Guide: Submitting a Request for Content Removal
By following this guide you ensure that your request gets handled in the least amount of time possible. Requests made according to the DMCA standard automatically adhere to the criteria listed here.
Before starting you should ascertain a few things:
- You own the copyright, have the right to assert infringement, or the content violates Volafile's TOS.
- The use of the content does not fall under fair use, free speech laws, or other laws permitting its use.
- The infringement is happening on Volafile - not on another web property that is not related to Volafile.
Now you are ready submit your request to firstname.lastname@example.org.
Your mail must include at least the following items:
- A list of URLs ("links") to where the content is available on Volafile. Just room URLs, screenshots, or filenames are often not sufficient for us to locate the content. Include URLs to individual files.
- An explanation of why the content should be removed. Context is often key when we weigh a request's legitimacy.
- Sufficient information about your person to allow us to ascertain you have authority to request removal of the content. Sign your mail with your name and avoid using pseudonyms.
- Include a statement that you are authorized to act on behalf of the copyright holder where appropriate.
If your mail follows these four criteria, you can hit send.
After sending your mail you will usually hear back from us within (often significantly) less than twelve hours. Check your inbox regularly: We may have further questions or seek clarification.Contact Us