GlenSmith says: Core Sales Process-Generating leads, attracting new prospects, and developing a sales pipeline Identifying and selecting reputable and safe carriers for freight services - Providing customers with shipping quotes - Booking orders with carriers - Assisting to prepare carriers for loads - Tracking status of loads - Collaborating with shippers, carriers and dispatchers to manage scheduled collections and drop-offs - Keeping accurate records of relevant activities - Updating customers on the status of shipments, and assisting with other inquiries. Maintaining current knowledge of market trends in transportation marketplace.